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Recorded live on August 10, 2010 8:08am PDT

Kira Wampler, Intuit Case Study, Aug 2010 SMBSeattle

SMBSeattle

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Kira Wampler, Intuit Case Study, Aug 2010 SMBSeattle

154 Views Length: 61:45 Join Kira Wampler, former Group Marketing Manager of Online Engagement at Intuit, as she explains how Intuit was able to:

* Establish a baseline of customer experience;
* Integrate online and offline customer feedback to identify… More



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