The workshop will bring together the best experiences in Web 2.0 style initiatives in and around public sector service provision from all over Europe, with two goals: - share experience and knowledge between the people running these projects, and promote the surge of collaborative initiatives - raise awareness and better understanding between government officials about WHY and HOW to promote web 2.0 in government The workshop will focus on: - projects that apply Web 2.0 in government, run by civil society, individual citizens, private companies and government. - existing policies on how to enable and promote web 2.0 in government.